Marketing Articles

Featured

2009 – what an incredible honor and privilege to lead such an amazing team of Brokers and Agents to success during a “down market…” to be one of the top ten offices in our market!!  Mahalo nui loa, Lucy, Jan, Pam, Beth, Deb, Erik, Heidi, Pat. And welcome, Pattie Freeman!

Some Big Island Hawaii Life statistics for 2009: (or – why you should list your property for sale with Hawaii Life)…

Kohala "Gold" Coast Sunset

Kohala "Gold" Coast Sunset

Hawaii Life has brought the buyer 50% of the time for company listings that have sold on the Big Island.

Hawaii Life Listings sell for (a median of) 91% of their List Price.

Hawaii Life Listings sell on average at 116 Days on Market, or just under four months.

173 real estate offices have listings on the West side of the Big Island (TMKs 3-5, 3-6, and 3-7)… only 8 brokerages have more listings than Hawaii Life.

For overall sales in our target market (Kailua-Kona north through Waimea and North Kohala), Hawaii Life Big Island ended the year at #9 out of 168 offices, and we only started in April.  Wow!

A hui hou, 2009 and aloha, 2010!

Hau’oli makahiki hou!

1 Comment »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

An Honest Real Estate T.V. Ad

Posted by Justin - Head Web Head on October 23rd, 2009 |

I saw the Best Real Estate Ad Ever posted at one of my favorite blogs, Future of Real Estate Marketing, and I had to share it with our readers! I have to give credit to our Principal Broker, Matt Beall, for finding this.

It’s not the way Hawaii Life Real Estate does business, but it’s very honest and you have to respect that…

1 Comment »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

Rethink Real Estate “Brands” in Hawaii…

Posted by Matt Beall, PB on October 18th, 2009 | Tags: ,

When Hawaii’s real estate market started booming in the late 90’s, national real estate brands popped up everywhere. First, the little boutique company where I started my career became an ERA franchise (which was a fascinating transition), and then within a few short months, Coldwell Banker, Century 21, Remax, and Sotheby’s all showed up at the same time. It was literally as if brokers on the island all unanimously assumed that only a national brand could help them compete. After all, we’re all the way out here in Hawaii, and we need something that lets consumers know that we’re to be trusted, right?

Century 21 loves to tout their brand awareness, and Coldwell Banker is quick to share how many million-dollar transactions they’ve done, Remax gets ‘outstanding results’, and Sotheby’s only takes high-end listings (at least they used to). Why then, are Sellers and Realtors alike leaving the brand name companies and flocking to smaller, un-branded, local brokerages? What happened to “brand recognition”, and all of the promises that these huge brands make to consumers?

Sellers want to believe that the big brand’s network will somehow lead to the sale of their property. But the Realtors know the facts, and that’s why they’re fleeing the brands. If the brand’s ‘network’ isn’t generating more sales, or a higher quality agent, then what’s the value?

One major part of the equation is that the real estate industry is changing. The internet has empowered local Realtors to have their voices heard above and beyond the big brand messages that previously only appeared on television, radio, and the classified section of the local newspaper. The consumer now has a direct line to the agent, via blogs (like this one), or any number of Social Media outlets. Not only are the promises of the big brands being questioned, they’re losing the attention of the consumer. Why call the local big brand when you’ve got a direct line to most competent professional in your market? (by the way, just in case you didn’t know, Century 21, Coldwell Banker, ERA, and Sotheby’s are all owned by the same company, Realogy)

The other interesting part of the equation is that real estate is a personal business. It requires local professionals who know their respective markets. Buyers and sellers hire people, not brands. As a result, these international brands have very little incentive to live up to their promises, because their business models are based entirely upon volume. With enough agents, any company can be successful, even with a small percentage of each sale. Chances are, if you have a real estate license, you can get a job at any Century 21, Remax, Sotheby’s or Coldwell Banker office you choose.

I’m not saying that national brands are going to go away, or even that they won’t have value to the consumer… but the value of the ‘brand’ is shifting from the national brand directly to the brokers and agents.  And, we’re on the front lines. Realtors and Sellers alike are leaving their nationally branded companies to join Hawaii Life.

Our commitment is to be the platform for agents to reach their customers. Our core values are Smart Marketing, and Solid Representation. It’s a symbiotic relationship. We don’t hire everybody (we’ve turned down some interesting agents). The commissions paid to our brokerage stay in Hawaii (they don’t go to New Jersey), and we’re committed to giving back.

3 Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

We study Hawaii’s real estate markets very closely. And, if we see a property that was on the market previously and didn’t sell, we’re likely to inquire with the sellers. Sometimes, we inquire because our buyer-clients may be interested in the property. And sometimes, we’d like to interview with the sellers to discuss our marketing strategy.

Hawaii’s real estate market is in a constant state of flux, with its micro-markets all around the State, and the wide variety of influences: the national economy, the local tourism industry, the influx of REO (bank-owned) foreclosures and short-sales. Most of these influences are relatively new to the real estate market, and Realtors have been forced to adapt to the new market and its new influences.

We’ve been screaming this from the hilltops of our little blog here, but it’s not just the market that’s changing, it’s the entire industry.

listing-explanation-09-4

National Study Conducted by NAR in 2008

As real estate buyers gravitate to the internet for information, sellers and their Realtors must position their listings to be seen. The traditional methods of print ads, yard signs, networking, and direct mail are still part of the equation… but they’re no longer the most important piece of the puzzle of finding a buyer for your home.

With www.hawaiilife.com, we’ve created tools that provide our clients an incredible amount of online exposure, and let them track the number of times a prospect has viewed their listing, looked at their photos, or made an inquiry.

Granted, there a number of national real estate web sites that provide similar services, and we use them as well… but the exposure these sites provide pales in comparison to www.hawaiilife.com. We know, because we track their results on behalf of our clients.

So, a marketing strategy that relies heavily on print magazines, yard signs, and networking simply won’t yield the results that were once possible (even only a few years ago).

Our marketing is integrated, and powerful. We’re committed to sharing the success we’ve had with anyone who’s interested in selling their property in Hawaii. We’re well aware that (some) other real estate companies don’t appreciate our interviewing with their previous clients, and we’re certainly not out to upset anyone… we’re just committed to sharing what works with people who want to sell their real estate in Hawaii.

We’ve had success by quickly selling properties that were previously on the market for years.

1 Comment »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

This week’s North Shore Kauai Realtor’s caravan featured as assortment of land listings and homes in several rural subdivisions. The journey started at the Waipake subdivision where there are several lots listed. From there, we headed north to the Anini Beach area.

The homes right on Anini beach demand a premium for their location and are currently priced from $3.75 million to $10.4 million. This mauka (mountain) side home presents a stellar value in today’s beach side home market. Listed for 1.25 million, this home was almost in escrow last year at $2.3 million.

From here, the caravan the journeyed up the Kalihwai Ridge subdivision which runs about three miles straight up to the mountains. At the end of Kahilholo Road is a beautiful country estate with three buildings. A primary home with lots of open space, a garage and a separate studio apartment. Located adjacent to the lake at the top of Kalihwai Ridge, this estate is private, quiet, and has lots of possibilities.

The caravan ended up at Namahana Farms, a subdivision adjacent to Kalihiwai Ridge and the final home, where a gourmet lunch was served, was the consummate example of mountain majesty. When i stood out on the rear lanai of this Bali-style home, all i could see was tropical vastness.

Bali-style home nestled next to Halalea Property Reserve

Bali-style home nestled next to Halalea Property Reserve

I thought to myself, for someone who loves mountains and seclusion, “It doesn’t get any better than this!” This home is adjacent to thousands of pristine conservation acreage known as the Halalea Forest Reserve.

Enjoy this short video highlighting three homes for this week’s North Shore Caravan.

View more Kauai home listings videos

No Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

The State of Real Estate (Marketing)

Posted by Matt Beall, PB on March 27th, 2009 | Tags: ,

The economic climate of our country (and the world) has changed dramatically in the last several months.

These major economic events have had a massive impact on not just the real estate market, but also the entire real estate industry. Huge real estate companies with antiquated business models are suffering unprecedented losses, and are scrambling to figure out how to adjust. Major print publications like the Los Angeles Times have completely cancelled their real estate sections.

Here in Hawaii, the same is happening. A lot of real estate companies are closing offices, and some have gone out of business and/or bankrupt. Real estate magazines are only a few pages thick as Realtors and developers cut their marketing budgets. Major developers have run the gamut from ‘delaying’ to ‘indefinitely suspending’ construction projects… the Marriot, Ritz-Carlton, and Kukui’ula just to name a few on Kauai.

But not all of these changes to the real estate industry were created by the economic crises. The industry was changing far before 2008, and a lot of people (especially inside the industry itself) didn’t take much notice. Of course, when the market was picking up speed in the late 90’s, and then boomed through early 2006… paying attention to paradigm shifts in real estate marketing wasn’t necessarily a prerequisite for success. Until now…

The reality is that real estate industry has been moving quickly towards the internet for the past decade. Every year, the internet accounts for a significantly larger portion of the money spent on real estate marketing. Real estate advertising on the internet is expected to grow to a $2 billion category this year, and to $3 billion by 2010, which will account for approximately 30% of all real estate ad spending in the U.S. (Dun & Bradstreet, Ad Audit Services, Borrell Associates Inc., 2006).

And, just like everything it touches, the internet is leveling the playing field in the real estate industry. Buyers can now gather incredible amounts of market information online, and they’ve come to expect transparency and easy access to information.

In the ‘old days’ (even as early as a few years ago in some markets), Realtors were the gatekeepers to information. All of the listings were listed in the ‘MLS Book’ which only Realtors had access to. Buyers almost HAD to work with a Realtor BEFORE they could learn what’s on the market. Today, our roles have shifted dramatically… now we’re responsible for not only delivering ALL of the relevant information about the market, but also explaining it, and helping our prospects and clients understand it all (far before they even consider a purchase).

As listing agents, hired to sell our clients’ property, we absolutely must recognize that power and influence that the internet has in real estate marketing. The failure to do so is almost a conflict of our ethical obligations to our clients. The internet is a marketer’s dream. The power to track results and custom tailor marketing campaigns for specific prospects is far more effective than the traditional marketing efforts of print, direct mail, etc.

So, we’re embracing these changes at Hawaii Life Real Estate Services, LLC. We act on our commitment to provide our clients and prospects with as much information as possible, for free. That’s why we aggregate the data from the Multiple Listing Services on all four major Hawaiian Islands (we serve Lanai and Molokai, too). And, that’s why we’ve developed our marketing systems the way we have, to make sure that our clients get the absolute best of what the internet, and the industry, has to offer.

8 Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

How to Price your Hawaii Listing

Posted by Matt Beall, PB on December 2nd, 2008 | Tags: ,

A few months ago, one of my clients elected to hire another Hawaii Realtor because we disagreed about the value of the property I was being hired to sell.  That was several months ago, and now, perhaps ironically, the listing price has been lowered to where it should have been several months ago.  Only the market will tell if that recent price reduction is enough.

It’s a relatively common event for a seller to switch Realtors, only to finally take the advice the first Realtor had been giving all along (usually a price reduction).  In this market, though, the danger lies in not taking the advice in the first place.

Here are the facts: as the months go by, fewer and fewer properties sell in Hawaii.  On Kauai, for example, there are currently 416 houses on the market (a figure that goes up almost every day).  In November, only 15 houses sold (down from 22 in October).  The simple math indicates that we have over two years of inventory.

Condominiums are worse.  There are 549 listings on the market, and this month, only 7 sold.  That’s over 6.5 years of inventory.

I wrote in my last post that there are lot of sellers who simply can’t afford to sell their homes.  By that, I mean that they owe more than their homes are currently worth.  There are, still, a growing number of short sales (where the bank allows the seller/borrower to sell for an amount that doesn’t pay the bank back in full).  But this is extraordinarily rare, and my understanding is that only 8% of ‘Short-Sale’ transactions actually close escrow.

So, for those of us who CAN afford to sell (I just sold my property in November)… the simple laws of Supply and Demand dictate that we must lower our prices.

If you’re considering selling property in Hawaii, here are a few points about how to price it:

#1 Listen to your Realtor.  You’re hiring an expert for a reason.

#2 Don’t give much meaning to the listing prices of ‘comparable’ properties.  If they’re still on the market, they’re priced too high.

#3 Pay Attention to recent sales prices of comparable homes, and price your home less than or equal to those sales.

For those of you who are tracking the stats, here are the real estate sales Statistics for November 2008 on Kauai (note: the Median Price and Sales Volume in the Hanalei District are inflated by a couple of sales in Hanalei: one for over $10m and another for over $2m).

Sincerely,

Matt Beall, Principal Broker

20 Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

Aloha everyone,

We’re pleased to announce the hiring of our new Director of Sales, Anthea Adair, RA.  Anthea is currently studying for her broker’s license, so her eventual official title will be Broker-In-Charge on Kauai.  Anthea’s real estate experience on Kauai has earned her a great reputation as a professional, high-tech, and low-drama Realtor.  Her computer training brings a lot to Hawaii Life, especially given our strong web presence and focus on technology.

Anthea’s position as Director of Sales involves working directly with each of our Associates and Brokers to apply our marketing solutions for our clients and customers.  We’ve grown quickly since announcing Hawaii Life’s ‘brick & mortar’ office here on Kauai… we now have 14 agents, 49 listings, and our web presence is growing dramatically.  So, her work is cut our for her!  We’re all thrilled to have Anthea on our team, and for the future that we’re creating for Hawaii Life!

And, of course, Anthea will continue her focus on Luxury Properties throughout Kauai and Princeville.  She’s been fortunate to represent some of Princeville’s finest homes.  Anthea can be reached at anthea@hawaiilife.com or at 808-634-2352.

9 Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

Now that we’re into August, we have another month’s worth of statistics to be mindful of. Here are July’s Kauai real estate market statistics. I have removed Commercial and Business sales for clarity.

Here’s my quick commentary (I know it comes on the eve of Paul Brewbaker’s speech tomorrow, but I’m sure its similar information):

In terms of number of sales:

  • We are at the lowest point in more than 12 years.  We have been there 4+ months.  You can see a graphical representation of this trend on the stats chart of our Kauai real estate page. The chart is at the bottom of the page, with the blue line showing the # of sales and the red/brown showing the Median Prices.  Keep in mind that the charts on our site are still a few months behind… if we were to include the last 3 months, you would see the continuing decline.

Stubbornly, all of the median prices on the island are still high:

  • Part of this is a natural expression in the market. Most of our new inventory has been high-end in price, and buyers who can afford higher-end properties are less impacted by the mortgage crises, so the number of higher-end transactions holds steady (or goes up) while the lower-priced listings sell less frequently. So the ‘median’, literally the middle of all of the sales, gets dragged up.
  • Part of it is also sheer denial on the part of people who are trying to sell their homes, and the Realtors they hire. Prices are just too high compared to the demand, period.  Now is the time for clarity, honesty, and pragmatism when it comes to pricing. Take condominiums as an example: There are currently 564 condominiums listed for sale on Kauai. The market is on pace, at best, to sell around 220 this year. The simple math tells us that the average seller is going to be on the market for 2.5 years. Our clients are not expecting this.

We have to take a pro-active role in pricing the products we’re hired to sell.  The facts are, if the property isn’t priced AHEAD of the slowing market, then we have to prepare our clients to be on the market for an extended period of time, like 18 months to 2 years.

OK… that’s my take on July’s stats.  Bring on August.

12 Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon

There are many sources of information that help me with my ideas regarding online real estate marketing. One of the most influential are blogs. I love blogs because they post highly relevant and timely content and allow a community to get involved.

I’d like to give a warm mahalo to the following blogs for the great information they have shared with me:

4 Comments »

Share This Post

  • Print
  • email
  • PDF
  • Facebook
  • Twitter
  • LinkedIn
  • Digg
  • del.icio.us
  • Technorati
  • Sphinn
  • MySpace
  • Mixx
  • Reddit
  • Blogplay
  • Add to favorites
  • Google Bookmarks
  • Yahoo! Bookmarks
  • Live
  • Yahoo! Buzz
  • StumbleUpon